For the Privacy Policy please go here https://machimarketingsolutions.com/privacy-policy/
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Machi Marketing Solutions website located at https://machimarketingsolutions.com (the “Site”) and any services, content, or materials offered by Machi Marketing Solutions (“we,” “us,” or “our”). By accessing or using the Site, scheduling a consultation, or purchasing any services from us, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Site and our services.
2. Services
Machi Marketing Solutions provides marketing consulting and related services, which may include strategy, coaching, training, SEO support, digital content and campaign consulting, and other marketing solutions as described on the Site and/or in any written proposal or agreement (collectively, the “Services”).
The specific scope, deliverables, and timelines for any engagement will be set out in a separate written agreement, proposal, or order form between you and us, which will supplement these Terms.
We reserve the right to modify, suspend, or discontinue any part of the Services or Site (including content and features) at any time, with or without notice, in our sole discretion.
3. No Guarantees and Earnings Disclaimer
Marketing results vary significantly based on factors beyond our control, including your industry, pricing, offers, implementation, and market conditions. While we aim to provide high‑quality strategic guidance, we do not guarantee any particular outcome, including specific levels of traffic, leads, revenue, or business growth.
Any examples of results mentioned on the Site, in case studies, or in our materials are illustrative only and do not guarantee that you will achieve the same or similar results.
4. Booking, Proposals, and Payment
4.1 Consultations and Programs
When you apply for or book a consultation, program, or package through the Site or by email, you agree to provide accurate, current, and complete information. We may accept or decline any engagement at our discretion.
4.2 Fees and Invoices
Fees for Services will be outlined on the Site, in a proposal, or in a separate agreement. Unless otherwise stated, fees are in U.S. dollars and are exclusive of any applicable taxes. You agree to pay all fees when due, using the payment methods we provide.
4.3 Refunds and Cancellations
Unless expressly stated in a written agreement or on a specific offer page, all payments for Services, strategy sessions, and programs are non‑refundable. If a payment plan is offered and you enroll, you are responsible for paying all installments in full, even if you discontinue participation, unless we agree otherwise in writing.
If you need to reschedule a call, you must provide at least 48 hours’ notice; otherwise, the session may be forfeited without refund.
5. Intellectual Property
All content on the Site, including text, graphics, logos, images, videos, downloads, and other materials, as well as any frameworks, processes, tools, and training materials we share in the course of providing Services, are owned by or licensed to Machi Marketing Solutions and are protected by intellectual property laws.
You receive a limited, non‑exclusive, non‑transferable license to access and use the Site and any materials we provide strictly for your internal business purposes. You may not copy, reproduce, distribute, modify, or create derivative works from our content or materials without our prior written consent.
6. Your Responsibilities
You are responsible for:
- Providing accurate and complete information about your business, offers, and goals.
- Implementing the strategies and recommendations we provide.
- Ensuring that your use of our Services and any resulting campaigns comply with applicable laws and regulations, including advertising, data protection, and email marketing laws.
You agree not to use the Site or Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site or interfere with anyone else’s use.
7. Confidentiality
Both parties may receive non‑public, confidential, or proprietary information from the other (“Confidential Information”). Each party agrees to use the other party’s Confidential Information only for the purpose of performing or receiving the Services and to take reasonable steps to protect such information from unauthorized use or disclosure.
Confidentiality obligations do not apply to information that is or becomes publicly available through no fault of the receiving party, is independently developed, or is rightfully received from a third party without a duty of confidentiality.
8. No Professional Advice
Any information on the Site or in our Services is for general informational and educational purposes only and does not constitute legal, financial, tax, or other professional advice. You should consult your own attorney, accountant, or other qualified professional regarding your specific situation before relying on any information or implementing any strategy.
9. Third‑Party Tools and Links
Our Services and Site may reference or link to third‑party tools, platforms, or websites (for example, ad platforms, analytics tools, or email services). These third parties are not controlled by us, and we are not responsible for their content, policies, or practices.
Your use of third‑party tools and sites is at your own risk and subject to their own terms and privacy policies.
10. Disclaimer of Warranties
The Site and Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.
We do not warrant that the Site or Services will be uninterrupted, secure, error‑free, or that any defects will be corrected, or that any particular results will be achieved.
11. Limitation of Liability
To the fullest extent permitted by law, Machi Marketing Solutions and its owner(s), contractors, and collaborators will not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the Site or Services, even if advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to these Terms or the Services will not exceed the total amount paid by you to us for the specific Services giving rise to the claim in the three (3) months preceding the event.
12. Indemnification
You agree to indemnify, defend, and hold harmless Machi Marketing Solutions and its owner(s), contractors, and collaborators from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the Site or Services,
- Your violation of these Terms, or
- Your violation of any rights of a third party or any applicable law.
13. Termination
We may suspend or terminate your access to the Site or Services at any time, with or without cause or notice, including if we believe you have violated these Terms. Upon termination, any rights granted to you under these Terms will immediately cease.
Any provisions that by their nature should survive termination (including payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, and indemnification) will continue in effect.
14. Privacy
Your use of the Site is also governed by our separate Privacy Policy, which explains how we collect, use, and share your personal information. By using the Site or Services, you consent to our collection and use of your information as described in the Privacy Policy.
15. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or relating to them or the Services will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.
Any dispute that cannot be resolved informally will be submitted to the state or federal courts located in the Commonwealth of Massachusetts, and you agree to the exclusive jurisdiction and venue of such courts.
16. Changes to These Terms
These Terms may be updated from time to time by posting a new version on the Site and updating the “Last Updated” date below. Changes are effective when posted, and your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated Terms.
Last Updated: January 27, 2026
17. Contact Us
If you have any questions about these Terms, please email us at:
Michelle – michelle@machi.marketing