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Privacy Policy

Privacy Policy for Machi Marketing Solutions

Last Updated: October 22, 2025

1. Introduction

Welcome to Machi Marketing Solutions (“we,” “us,” “our”). We are based in Brockton, MA, USA. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (hosted on Hostinger, built on WordPress) or use our services.

By using our site, you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We collect information in a few different ways:

  • Information You Provide to Us:
    • Email Newsletter & Contact Forms: When you sign up for our newsletter (managed via MailerLite) or contact us, we collect personal information such as your Name and Email Address. You may also provide information in the “How can I help?” field.
    • Scheduling: When you schedule a meeting with us using Lunacal.ai or Tidycal.com, you will provide information like your name and email address to that service.
    • Payment Information: We do not process or store your credit card information on our website. We send invoices offline. Payments are processed through secure, third-party processors: PayPal, Zoho Payments, or Stripe. We only receive information confirming your payment.
  • Information We Collect Automatically:
    • Website Analytics: We use Google Analytics to understand how visitors use our site. This service collects data such as your IP address (which may be anonymized), general location, browser type, device type, and the pages you visit. This helps us improve our website.
    • Cookies: Like most websites, we use cookies (small files stored on your device) to help our site function and to support our analytics.

3. How We Use Your Information

We use your information for the following purposes:

  • To Send Marketing Communications: With your explicit consent, we will use your name and email to send you our email newsletter via MailerLite.
  • To Respond to You: To answer your questions and inquiries sent through our contact forms.
  • To Provide Services: To schedule meetings and process payments for our services.
  • For Internal Record-Keeping: We may export your contact information from MailerLite to our internal CRM (Customer Relationship Management) system for record-keeping and to manage our client leads.
  • To Improve Our Website: We analyze traffic patterns with Google Analytics to improve our website’s functionality and content.

4. How We Share Your Information

We do not sell your personal data. We only share it with trusted third-party services that help us operate our business:

  • Email Marketing: MailerLite (to manage and send our newsletter).
  • Scheduling: Lunacal.ai and Tidycal.com (to book meetings).
  • Payment Processors: PayPal, Zoho Payments, and Stripe (to securely process payments).
  • Website & Email Hosting: Hostinger (our website host) and Zoho Mail (our email client, which receives notifications).
  • Analytics: Google Analytics (to analyze site traffic).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

5. Cookies, Tracking, and Embedded Content

  • Cookies: You can control cookies through your browser settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
  • Advertising Pixels (Future Use): We do not currently use advertising trackers like the Facebook Pixel or LinkedIn Insight Tag. We may use them in the future to show you relevant ads. If and when we implement these tools, this policy will be updated.
  • Embedded Content (Future Use): Our website may, in the future, embed content from other sites (e.g., YouTube videos, Google Maps, social media feeds from Pinterest, Instagram, Facebook, etc.). Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

6. Your Data Rights & Choices

You have control over your personal information.

  • Opt-Out of Marketing: You can unsubscribe from our email newsletter at any time by clicking the “unsubscribe” link at the bottom of every email.
  • Access, Correct, or Delete Your Data: You have the right to request access to the personal data we hold about you, to ask for it to be corrected, or to request that it be deleted.
  • How to Make a Request: Please send all requests regarding your data to our privacy contact at michelle@machi.marketing. We will respond to your request in a timely manner.

7. Children’s Privacy

Our services are not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the “Last Updated” date at the top. We encourage you to review this page periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Michelle Poirier Machi Marketing Solutions michelle@machi.marketing